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Defer Admissions - what did I forget

Posted: Sat Mar 28, 2020 3:52 pm
by Kbrumbaugh
This is our 2nd semester on Sunapsis and my admissions team is deferring spring admits to summer or fall and telling me the program dates are not automatically updating to the newly admitted term. Is something not configured right? Where should I look?

Thank you,
Kim

Re: Defer Admissions - what did I forget

Posted: Tue Mar 31, 2020 8:26 pm
by Bryant
Hi Kim,
Which program dates are you referring to? Are the Admission rows showing the updated term and dates from your SIS?

Re: Defer Admissions - what did I forget

Posted: Sat Apr 04, 2020 6:26 pm
by Kbrumbaugh
Bryant,

Thank you for your email. We finally opened a Sunapsis ticket and apparently once a student was defering terms the withdrawn application was still showing active in program so it couldn't create the new row.

Thank you for chiming in!
Kim

Re: Defer Admissions - what did I forget

Posted: Wed Apr 22, 2020 10:59 pm
by barnhill
Hi Kim and Bryant,

Yay! Thank you for chitter chattering about this sunapsis feature. Kim, can you talk a little more about the resolution. Which form in sunapsis? Are you talking about Student Admissions or Student Academic Program Information?

Re: Defer Admissions - what did I forget

Posted: Wed Apr 22, 2020 10:59 pm
by barnhill
Hi Kim and Bryant,

Yay! Thank you for chitter chattering about this sunapsis feature. Kim, can you talk a little more about the resolution. Which form in sunapsis? Are you talking about Student Admissions or Student Academic Program Information?